Resident Care Coordinator Specialist

The Aspenwood Company, a leader in the senior living industry has an outstanding opportunity for an experienced Resident Care Coordinator Specialist in the Greater Houston area.
Pay Rate: $20/hr.
Travels to communities to provide direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence.
Fosters a homelike atmosphere throughout the community.
Depending on the need of the community, the RCC Specialist will work as a Resident Medication Assistant (RMA) or Resident Assistant (RA).
The RCC Specialist will assist with scheduling, training, and mentoring RCC’s, RMA’s and RA’s.
The RCC Specialist may conduct cart audits to identify potentially deficient practices.
Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes.
Abides by and upholds company core values.
Must be willing to travel and stay overnight at communities.
Primary Care Duties Performs medication cart audits at communities.
These audits will include disposal of expired medications, identification of the medications that require refill and follow through with pharmacies to make sure all refill requests have been processed.
Conduct medication room audits on cleanliness per facility policy and State Regulations.
Findings will be reported to Director of Resident Care (DRC)/designee.
Assists in orienting/training new Resident Care Coordinators, RMA’s and RA’s through one-on-on one mentoring and demonstrating job duties and responsibilities.
Provides guidance to other RMA’s and RA’s and is the subject matter expert in the duties of these positions as well as in the policies and procedures governing those job duties.
Assists with EMR training, order verification and assisting with on boarding of new employees.
Entering incident reports into EMR, fax communication with MD in absence of the nurse and assistance with staffing.
Administers medication and treatments as prescribed by physician.
Monitors response to existing treatment plans, aware of prominent medication interactions and side effects, monitors residents for occurrence of such and notifies DRC/designee.
Adheres to community infection control policies and procedures.
Confer with residents’ physicians if in doubt about administering a particular medicine to a certain resident.
Filing in the resident’s charts and other administrative office tasks as needed.
Ensuring medication refills are submitted to the pharmacy.
Notify DRC/designee of any medication refills that have not been processed in a timely manner.
Assists residents with medications as defined in medication procedures and guidelines.
Supervises residents who self-administer medication.
Exhibits understanding of and follows medication policies and procedures.
Maintains residents’ records daily in a timely manner and in accordance with company policy and procedure.
This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident’s physical condition and or behaviors, visitors, etc.
Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
Maintains the cleanliness and organization of the medication supply room.
Counts controlled substances with off going RMA, assumes responsibility for assuring accuracy of count before accepting keys.
Provides direct resident care in accordance with the Resident Assistant Job Description.
Exercises independent judgment and discretion in the performance of tasks with the understanding that the responsibilities are not routine or limited to resident care matters.
Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance – including emergency call pendants, telephone calls, and requests from family and friends.
Encourages teamwork through cooperative interactions with co-workers.
Completes all education and training as required by state regulation Maintains a professional appearance and good personal hygiene per company policies.
Secondary Care Duties Assists the DRC as directed that adequate staff is available to meet the needs of the residents per facility policy and state regulations.
This includes assisting with the replacement of absent personnel and identifying staff to cover scheduling gaps.
Coordinate assignments for RA’s and RMA’s and daily staffing assignment sheets as directed.
Assist DRC in creating the per cycle staffing schedules and communicating to employees to keep them apprised of scheduling changes using the designated scheduling tool.
Assist DRC staffing concerns related to staff PTO, call outs and tardiness.
Assist DRC in updating POC tasks for information and changes of the residents’ care.
Assist in development of the service plans and assessments as needed Review and ensure shift report is documented in the communication binder and 24-hour report and are occurring at each shift change.
Ensure supplies are stocked and ready.
Assist in stocking supplies and complete the inventory for re-order forms.
Assist in training and support of customer service.
Works with residents, employees, and guests to involve and resolve concerns and requests.
Additional assignments as deemed necessary per the Director of Resident Care/supervisor/designee.
EOE/M/F/D/V Minimum Requirements High School diploma or GED required 1-2 years of prior resident care experience in a senior living community Delegated by a Registered Nurse for medication administration or Certified Medication Aide.
Excellent communication and customer service skills Strong problem-solving skills, good judgement, and attention to detail Understanding of HIPAA requirements EOE/M/F/D/V