Floating Leasing Specialist - Houston

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance REEP the Benefits Competitive Hourly Wage Commissions Bonuses 30% Rental Discount 10 days PTO, 17 days after 2 years Paid Holidays 401K - Match Dental Insurance Vision Insurance Medical Insurance up to 75% Paid Life Insurance paid Short Term Disability paid Paid Training and Certifications Leasing Specialist IMMEDIATE SUPERVISOR: PROPERTY MANAGER The Leasing is a vital role in the community.
The position should generate and lease to traffic with the purpose of increasing occupancy.
This position is responsible for apartment rentals, move-ins, and lease renewals.
The leasing consultant provides a high level of customer service and should be an expert in obtaining product knowledge of the property and competitors.
Primary Responsibilities I.
Personnel Responsible for proper maintenance of all resident and property files.
Have a comprehensive working knowledge of all lease related documents and be able to accurately complete in a timely manner.
Oversee the daily maintenance of all files.
Inspect all pre-leased apartments prior to the resident’s scheduled move-in date.
Understand the community and know all specials and floor plans.
Create and maintain waiting lists while having a sense of urgency.
Be able to score an 80% or better on all shopping reports.
Always have a professional appearance and demeanor.
II.
Administrative Lease all vacant and upcoming vacant units by qualifying prospective residents in accordance with company standards and Fair Housing Guidelines.
Maintain at least a 40% closing ratio.
Enter all traffic into Resman daily.
Responsible for “shopping” competitive properties to stay abreast of industry trends.
Execute lease renewal procedure to maximize resident retention and coordinate all move-in dates and all changes regarding move-outs.
Complete guest cards and follow up with prospects to increase occupancy.
Other duties as assigned.
III.
Customer Service Answer incoming phone calls professionally and handle accordingly while always maintaining quality customer service.
Welcome and show enthusiasm to all prospects, residents and vendors.
Possess strong communication skills with an outgoing personality and meet all prospects’ needs by identifying “hot buttons” and showing them, we care.
IV.
Maintenance Route any service requests needed to the maintenance team and monitor resident satisfaction in person or through follow-up calls.
Pick up litter on the property and report any needs to maintenance team.