Stylist

POSITION OVERVIEW In partnership with the Store Manager, Stylists are responsible for creating an engaging and welcoming environment by providing exceptional Customer experiences.
The Stylist is a role model for creating exceptional Customer service and building personalized relationships with both new and existing Customers.
The Stylist is passionate about building and cultivating relationships, styling Customers, and building a strong clientele in their community.
RESPONSIBILITIES/ACCOUNTABILITIES: SALES AND SERVICE • Ensures that the Customer remains the top priority and understands the importance exceptional service plays in growing store sales.
• Understands the importance hospitality and exceptional service plays in growing store sales.
• Captures Customer opportunities through introduction of product that is relevant and drives traffic proactively through intentional outreach to Customers.
• Passionate about building and cultivating personalized relationships with existing and new Customers in the community.
• Enthusiastic about selling and achieving goals both individually and in a team environment.
• Ability to connect effectively through verbal and written communication.
• Drives traffic into the store proactively using all available outreach mediums.
• Actively engages and listens to Customers needs and wants, recording appropriate details/attributes/notes within their profile that is relevant and timely.
• Maximizes productivity and captures customer opportunities through introduction of relevant product offerings/looks.
• Actively participates in store and community events that promote the Ann Brand.
• Embraces fashion, understands current market trends, and can articulate and share them using Brand interpretations in every Customer interaction.
Represents the Brand by adhering to Brand’s dress code guidelines.
RESPONSIBILITIES/ACCOUNTABILITIES: ADDITIONAL • Supports the business strategy and adjusts tactics as necessary to effectively reach goals.
• Supports maintaining current visual Brand standards.
• Completes daily tasks to ensure store runs smoothly and meets all Brand standards and guidelines.
• Assists with New Hire onboarding and ongoing Associate training.
• Works collaboratively with internal partners to accomplish assigned tasks.
• Reports to work as scheduled; records time worked accurately by using Brand’s Time and Attendance system; remains flexible to the needs of the business.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
• Stylist may be provided keys to the store to prepare for Customer appointments, complete actions related to providing exceptional Customer service.
• Additional responsibilities as assigned by Store, District, or Regional Leaders.
POSITION REQUIREMENTS • Sales experience preferred with a demonstrated ability to meet or exceed performance expectations and goals.
• Ability to organize and prioritize assignments meeting deadlines with minimal supervision.
• Knowledge of visual standards and techniques, and ability to implement and maintain within Brand’s guidelines.
• Communicates effectively with Customers, Managers, Store Associates and Peers.
• Contribute to team commitment and a positive, inclusive environment.
• Take initiative on a timely/urgent basis.
• Must be technology proficient and able to operate the Point of Sale (POS) System.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
Minimum availability 20 hours per week.
• Ability to maneuver around Salesfloor, stockroom, office, lift 30 lbs.
, and retrieve and stock merchandise with or without a reasonable accommodation