Job Title: Outlet Cashier
Department: Donated Goods Retail (DGR)
Reports to: Outlet Store Manager
FLSA Status: Non-Exempt
Payrate: $13/HR
Mission Support:
To help people achieve their full potential through the dignity and power of work.
Position Summary:
Obtains payment for merchandise by accurately itemizing and totaling customer purchases.
To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities.
Essential Duties and Responsibilities:
Demonstrates Goodwill Houston’s Core Values in all actions.
Ensures adherence to Guiding Principles and CARF standards.
Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times.
Operate electronic cash register and credit card machines.
Provide excellent customer service by greeting customers and providing assistance with basic questions about store operations and/or merchandise.
Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and associates at all times.
Help load and unload store merchandise as needed.
Assist in store security.
Must perform necessary janitorial work.
Adherence to all Goodwill policies and procedures regarding sales, cash handling, and safety.
Responsible for performing assigned duties within the framework of our Guiding Principles:
We are committed to providing world-class customer service to all our customers
We are committed to a clean, neat, and organized store.
The image of the store reflects Goodwill and the team
Customers should be greeted in 10 seconds
We are committed to a full store with full inventory
Every time we touch a donation, something good should happen to it
All donations should be processed within 24 hours
If you have a pile, you have a problem
Hard goods should be priority processed
Material handling equipment is for moving donations, not storage
Don’t fall in love with your donations…rotation is critical to success
Donor value should increase
Profits should increase
Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
Must have punctual and dependable attendance.
Successfully complete job specific checklist within 90 days of employment.
Assist with the security and safety of company employees and property.
Free from alcohol and drugs.
Conduct self in safe manner; report all work injuries immediately.
Other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent preferred.
Ability to read, write and communicate in English.
Able to perform basic math functions, including addition, subtraction, multiplication and division.
Good communication skills and ability to communicate and cooperate with the public and department staff at all times.
Possess and display honesty.
Must have reliable transportation.
Must be able to pass cashiers test.
Must be able to work a flexible schedule, including nights and weekends.
Physical Requirements/Work Environment:
Ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull.
Ability to lift up to 60 pounds and occasionally lift and/or move up to 100 pounds.
Must be able to stand for extended periods of time.
Specific vision abilities including close vision, peripheral vision, depth perception and the ability to adjust focus.
Work environment includes exposure to outdoor temperatures and moderate noise levels.
Training and Experience:
Customer service experience required.
Previous cash handling experience preferred.
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