Beauty Advisor - Jo Malone London

WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer.
For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we will offer you: Competitive rate of pay of: $15.
10 p/h + 3% on net sales Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 This Beauty Advisor - Jo Malone London Job Is For You, If You Enjoy: Inspiring customers to express their individual beauty by providing them with a complete shopping experience, including enthusiastic, helpful assistance and product knowledge of Beauty Products Working at the George Bush Houston International Airport Accountabilities: • Service: o To provide every traveling customer an outstanding customer service experience.
o To be professional at all times, embracing the brands’ DNA and keeping our customers’ needs always in best • Selling: o Reach daily goals established by the brand.
o Work outside of the counter whenever possible to recruit customers and increase penetration.
o Identify customer needs by using open-ended questions o Use selling tools effectively and offer exceptional advice and share expert knowledge.
o Be able to link sell all categories (colognes, bath & body, and home) to increase items per transaction and upsell to bigger sizes to increase ticket.
o Ensure customers are introduced to latest/new products as well as our exclusive travel sets.
o Take the lead and execute small events on counter to drive retail sales • Product Knowledge: o Actively participate in education meetings o Complete all learning modules on TR U App o Have a clear understanding of products and be able to communicate benefits to customers and provide a personalized recommendation o To be aware of competition activity and new product launches • Stock control: o Highlight out of stock to the brand.
o Ensure testers displayed are in good shape and complete • Image: o Ensure the high standards portrayed by the brands are always reflected o Uniforms must be worn at all times o Counters must follow current merchandising guidelines and be kept tidy and presentable.
o Stores must always be VIP ready • Working relationships: o Establish and maintain good working relationship with store manager and Terminal manager as well as other Beauty advisors.
o Ensure all required information is communicated to Brand on a timely manner.
INTERNAL Qualifications: • Experience o Previous sales experience required o Great customer service o Great communication skills • Be adaptable to change and able to work early morning and night shifts if needed Hudson is an Equal Opportunity Employer of all qualified individuals.
All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates.
If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.