POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.
ESSENTIAL JOB FUNCTIONS:
• Manage work assignment including Flag Time, Cause and Cure documentation, escalation to supervisors when repair time will exceed allotted time
• Knowledge of 120AC and 12DC circuits and testing
• Experience performing Pre Delivery Inspections to prepare an RV for customer delivery ensuring all systems are functioning as designed
• Basic knowledge of AC system theory and testing
• Basic woodworking, cabinetry and skills
• Experience diagnosing and repairing all major systems and components found in an RV
• Understanding and compliance with OEM and vendor warranty procedures
• Basic understanding of Generator operation and maintenance procedures
• Experience installing RV accessories such as hitches, brake controllers, slide out toppers
• Maintain a safe and clean work environment
• Ensure the proper use, care and storage of all tools and equipment
• Provide high level quality repairs on all work assignments
• Attend all company required meetings and training
• Additional responsibilities as requested or required.
QUALIFICATIONS and EXPERIENCE:
• Minimum 1 year service technician experience or related fields preferred
• RVIA certification helpful but not required
• Prior technical experience in electrical, plumbing, or carpentry is highly desired
• Valid Driver’s License and clean driving record to meet insurance requirements
• Must provide own tools
• Must have excellent customer service and communication skills, both verbal and written
PHYSICAL REQUIREMENTS:
• Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs
• Flexibility to cover changing work schedules as needed
• Ability to lift to 70 pounds
• Ability to repeatedly bend, stoop, reach, climb stairs, push and pull
• Must be able to stand / walk for extended periods of time
• Potential exposure to heights and hazards
• Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness
• Ability to work in changing climates and work outside for extended periods
• Ability to perform essential functions with or without accommodation
Education:
• High School Diploma or equivalent
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